Staff expertise
Our team brings real-world experience to every project:
Rely on Hapman for experience in all major bulk processing industries. We retain experienced engineers who publish regularly and professionally support our industry.
- Our Product Managers, Engineers, Tech Support, and Fabricators average over 11 years with Hapman—and more than 20 years of industry experience.
- 85% of our technical personnel have worked directly on customer sites.
- Together, our sales and engineering teams have delivered over 500 material handling presentations, demonstrating our leadership and knowledge-sharing across the industry.
Product Longevity
Built to last, proven in the field:
Hapman equipment is built to last, with outstanding engineering, fabrication, and materials of construction. We draw on decades of proven engineering and field performance to ensure your Hapman product will stand up to your application.
- One of our oldest systems in operation was installed 43 years ago—clocking over 179,000 hours and still running strong.
- Repeat customers make up 75% of our annual sales. That kind of loyalty only comes from proven performance.
Access to Technical Support
Responsive, experienced, and ready when you need us:
- Every member of our technical staff has firsthand, on-site customer experience.
- Our technical support line is available 24/7, ensuring that when issues arise, help is never more than a phone call away.
Expedited Parts, Without the Price Tag
Fast turnaround. No premium.
- In the last decade, we’ve expedited over 5,500 parts orders to help customers avoid costly downtime.
- We haven’t charged extra for expedited parts since 1987.
- With nearly $4 million in parts inventory, we’re prepared to move fast when you need it most.
Performantee®
The Original Performance Guarantee
Our Performantee is a 100% operational guarantee that pledges you will be fully satisfied with the performance results of our bulk material handling equipment, and that it will achieve the specific results for which it was designed and manufactured.
- We will revise, repair, or make whatever changes are necessary to deliver the results you specified and we promised.
- Lifetime promise.